Год издания: 2007
Издатель: AMACOM/American Management Association
Количество страниц: 210
В продаже с 18.01.2012
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Negotiation is a key skill for all salespeople. Great sales professionals need to be able to counter clients who are naturally trying to get rock-bottom prices, but at the same time maintain a good relationship, so the client will want to do business with them again. Negotiation is more than just closing a sale. It's the art of continuing a partnership that is successful for both parties. Red-Hot Sales Negotiation provides practical tips and strategies to help salespeople: * prepare in advance * ask Power Negotiation Questions to instantly draw out useful information * learn the difference between the customer's "positions" (what they're asking for) and the customer's "interests" (what they really want) * find a "win-win" solution. Red-Hot Sales Negotiation is a vital resource that enables readers to perfect their negotiation skills and take their sales into the stratosphere.