Год издания: 2006
Издатель: Sage Publications Pvt. Ltd
Количество страниц: 196
В продаже с 18.01.2012
Как только книга Emotional Intelligence at Work: A Professional Guide станет доступна для заказа в одном из интернет-магазинов, Вам на e-mail будет отправлено уведомление.Укажите e-mail для связи:
Emotional Intelligence or Emotional Quotient (EQ) is increasingly being recognized as a key determinant to professional success in today s high-stress environment. This thoroughly revised Third Edition of a highly acclaimed book is an essential guide to recognize, understand, and manage emotions. The author describes emotional intelligence as consisting of three psychological dimensions emotional sensitivity, emotional maturity, and emotional competency which motivate individuals to maximize productivity, manage change, and resolve conflicts. A special feature of the book is the references to work done in India, leading to conclusions applicable to the Indian work culture. Key Features of the Third Edition: New knowledge assimilated after extensive empirical research Practical solutions through real-life case studies Practical exercises on how to develop EQ Recommendations on how to manage emotional upsets, control anger, develop high self-esteem, and empathize with others Written in...