Год издания: 2008
Количество страниц: 285
В продаже с 18.01.2012
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Managers spend most of their time interacting with staff yet very few get any kind of training or instruction on the most effective ways to do so. In many cases, people are promoted into management positions because they are technically competent in some area, but this does not mean they will have the necessary skills to manage staff well. This book is aimed at managers who need to acquire these vital people skills that are essential for success in a management career. After reading this book you will be able to: Improve your interpersonal relationships with others, deal with personality clashes, handle difficult employees with tact, and much more.