Год издания: 2008
Количество страниц: 116
В продаже с 18.01.2012
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Emotional intelligence is essential to the success of individuals and organizations in business. Sense of humor in employees, managers, and leaders is also vital to organization culture. This has caused individuals to seek a deeper understanding of the affect skills in themselves and others at work, leading to questions such as, is emotional intelligence and sense of humor related, do they influence individuals, teams, organizations and job satisfaction? Renewed interest about job satisfaction, from an affective perspective rather than from a cognitive perspective has arisen because past job satisfaction research emphasized the cognitive aspect and discounted emotions. This book also asked are individuals with higher emotional intelligence and sense of humor more satisfied at work? Does gender, age, ethnicity, management level, specialty or years of experience make a difference to emotional intelligence, sense of humor and job satisfaction? This analysis can help employees, managers...