Год издания: 2004
В продаже с 18.01.2012
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Book DescriptionWhat makes the difference between mediocre and outstanding performance? Having noticed that the top 20 percent of salespeople secure 80 percent of all business--leaving the bottom 80 percent of agents to scavenge for the leftovers--salestrainer and motivational speaker Mark Leader set out to discover what makes the difference between the two groups. With over 20 years of experience in sales as both an agent and a manager, Mark realized that there was no single quality separating the best from the rest. Rather, there are groups of behaviors and attitudes that separate the most successful salespeople from their counterparts. These "distinguishing marks" of the outstanding performers are gathered here so that you can begin practicing them yourself and take your career from ordinary to extraordinary.